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Plugin installation error

AM

I`ve got the OutlookTodoist.Adx.exe file from your site.
When I`m trying to install it I can see this error message:

"ShellExecuteEx failed; code 67. The network name cannot be found."

I run installation as administrator.
My PC is located in corporate network and I use Microsoft antivirus software (if it matter).

All responses

David Trey  staff
Replied on Feb 26, 2014 - 13:21 UTC

Hello Alexey,

I'll pass it to the developers, but based on Microsoft's information: http://support.microsoft.com/kb/843156 this error message seems to be purely network-related and it's the first report of such error code. Could you please contact your system administrator about it, to make sure it's not a network misconfiguration issue?


Best regards,
David

AM
Alexey Morozov
Replied on Feb 27, 2014 - 07:32 UTC

Thank you for reply!
But I have already solved the problem.

While downloading plugin I have saved it to my Google Drive folder (accidentally).
After copying it to other folder ("Downloads") on system drive this error has desappeared and I have succesfully installed your software.

MandoX FeniX
Replied on Apr 21, 2015 - 23:26 UTC

so is there a problema with google drive folders?.. I am asking this because I also have this issue on a computer in my organization.

thx

Galina Skovorodnikova  staff
Replied on Apr 21, 2015 - 23:30 UTC

Hello,

Could you please clarify what the exact issue is?

Which browser/app/plugin are you using?

What exactly happens when you are trying to attach a file via Google Drive?

Regards,
Galina