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Can't Download Backups

Settings - Backups - Download

Clicking on the Download Link does nothing - how do I actually download the backup?

All responses

Brendon Wadey  staff
Replied on Feb 17, 2014 - 03:56 UTC

Hi Tom,

I can't seem to reproduce this issue. Which browser are you using to download the file? The latest version of our Desktop App should open up within Chrome if you have Chrome installed, otherwise the default browser.


Tom Struble  premium
Replied on Feb 25, 2014 - 00:31 UTC

Using Firefox, If I go to todoist.com and login, I can download the backups. If I launch the Windows App, and then go to settings - backups, clicking on the download link does nothing (yet clicking on the create new backup does work).

Tom Struble  premium
Replied on Feb 25, 2014 - 00:33 UTC

Not a big deal since I can get backups thru the browser - I didn't know that when I posted the original trouble ticket.