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Todoist sidebar not appearing on new laptop (Outlook 2010)

KJ

I had todoist in my sidebar in Outlook on my old laptop but since I have been upgraded and installed as per the instructions it is not appearing and is not in the Add Ins list in Options either (I am on 2010) - any suggestion? I don't remember having to have an administrator password last time either, but it was needed this time (I had it).

Thanks

All responses

Brendon Wadey staff
Replied on Feb 11, 2014 - 18:11

Hi Kathryn,

It may be related to your network change, I assume you are on a corporate network, since you have an Admin password? Even if that is not true, it might be related to the issues we are aware of.

We hope to release a large update soon that should address this and a few other issues.

Regards,
Brendon.

David Trey staff
Replied on Feb 13, 2014 - 10:44

Hello,

Please try to install this new updated version of our Outlook plugin and let us know if the issue persists: https://d2dq6e731uoz0t.cloudfront.net/6cbfe87a597f69aefd816f9cdac2957a/as/OutlookTodoist.Adx.exe


Best regards,
David