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Main project`s tasks disappeared

A

Hi, I just checked and all tasks in my projects have disappeared, but sub project`s tasks are still there. And the thing is, that when I check tasks that are time due (tab), I see the tasks that belong in the main projects, so they weren`t erased.

Thank you in helping me with this issue.

All responses

Brendon Wadey staff
Replied on Feb 11, 2014 - 11:35

Hi,

Please clarify, you see all your tasks that are due today (including tasks from projects where they have disappeared from) on your Today & 7 Days view? They just are showing as empty projects?

Does this occur on all browsers/apps? What happens when you try another one?

Regards,
Brendon.

DL
Dennis LeBar premium
Replied on Feb 11, 2014 - 12:45

I am seeing the same thing here, but some of the tasks are showing up on the other person's account that I share the project with, but all the notes are gone too.....

David Trey staff
Replied on Feb 11, 2014 - 12:53

Hello Dennis,

We're sorry for the inconvenience, it was a temporary issue which has been fixed now and logging out and back in will retrieve all your tasks.


Best regards,
David

DL
Dennis LeBar premium
Replied on Feb 11, 2014 - 12:54

Still the same problem....

DL
Dennis LeBar premium
Replied on Feb 11, 2014 - 16:11

This is still happening ? Any Updates ? I just moved a task from one project to another and lost all the notes and I cannot see it in the project list I moved it to.

Brendon Wadey staff
Replied on Feb 11, 2014 - 18:09

Dennis,

You have logged out since then, and the issue is still occurring? Which browser are you using, and does it occur in another?

Regards,
Brendon.

DL
Dennis LeBar premium
Replied on Feb 11, 2014 - 20:00

Yes, but tested now and appears to be OK. I will do further testing tomorrow to make sure everything is OK. We are using Chrome. We did not try another browser.

A
AdvanStudio
Replied on Feb 12, 2014 - 10:16

The problemĀ“s gone, thank you for the support.
Best regards,