+ Add Question



I payed for Premium (Paypal confirmation etc) but are still basic. Why?
Many thanks in advance!
Best regards,

Fran├žois Alesch

All responses

David Trey  staff
Replied on Feb 11, 2014 - 12:44 UTC

Hello Fran├žois,

Please tell us - do you have any other Todoist accounts? If so, what email addresses did you use with other accounts?

Also, please send us the transaction ID of your payment and we'll look into it.

Best regards,