Forwarded email body into comment vs note
Hi, I'm not sure how I've done this and am looking for anything you might point me towards to help me figure out what I've changed:
Originally when i forwarded emails to myself I got the expected result which is task named with email subject, and forwarded email in a task note.
However, I've noticed that when i do this my forwarded email now is inserted into a task comment rather than a task note.
I suspect it's something I'm doing but haven't been able to sort it out yet. I tried various emails and formats all with the same result.
Any ideas or help is appreciated!