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Outlook Unhandled Exceptions

SK

When I work from home I have no issues. When I go into the office and use some combination of connecting to another VPN, I get this error every time I click and email:

Detailed technical information follows:
---
(Inner Exception)
Date and Time: 1/31/2014 11:02:38 AM
Machine Name: WN7X64-8TCJ4R1
IP Address: fe80::b53d:5912:2dc3:23d7%20
Current User: AMERICAS\Scott_Kulik

Application Domain: C:\Program Files (x86)\OutlookTodoist\
Assembly Codebase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
Assembly Full Name: System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Assembly Version: 4.0.0.0

Exception Source: System.Windows.Forms
Exception Type: System.UnauthorizedAccessException
Exception Message: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
Exception Target Site: GetHref

---- Stack Trace ----
System.Windows.Forms.IHTMLLocation.GetHref()
System.Windows.Forms.dll: N 00000 (0x0) JIT
System.Windows.Forms.WebBrowser.get_Document()
System.Windows.Forms.dll: N 0035 (0x23) IL
Todoist.WinForms.Controls.IeBrowser.get_IsLive()
System.Windows.Forms.dll: N 0000 (0x0) IL
WindowsTodoist.Services.BrowserServiceBase.ShowItem(myJson As OutlookJson)
System.Windows.Forms.dll: N 0000 (0x0) IL
OutlookTodoistADX.AddinModule.adxOutlookEvents_ExplorerSelectionChange(sender As Object, explorer As Object)
System.Windows.Forms.dll: N 0026 (0x1A) IL
AddinExpress.MSO.ADXOutlookAppEvents.DoExplorerSelectionChange(explorer As Object)
System.Windows.Forms.dll: N 0017 (0x11) IL



(Outer Exception)
Date and Time: 1/31/2014 11:02:38 AM
Machine Name: WN7X64-8TCJ4R1
IP Address: fe80::b53d:5912:2dc3:23d7%20
Current User: DOMAIN\User_Name

Application Domain: C:\Program Files (x86)\OutlookTodoist\
Assembly Codebase: file:///C:/Program Files (x86)/OutlookTodoist/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=7.3.4061.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 7.3.4061.2005

Exception Source:
Exception Type: AddinExpress.MSO.ADXExternalException
Exception Message: An error has occurred in the code of the add-in.
Exception Target Site: Object reference not set to an instance of an object.

---- Stack Trace ----


All responses

Brendon Wadey staff
Replied on Jan 31, 2014 - 16:42 UTC

Hi,

We are working on a new update to the Outlook plugin that fixes many issues and this should be one of them. Though, there are some complications with corporate networks that might just not be possible. Please make sure your IT guys are letting Todoist have access and nothing is getting blocked.

The update shouldn't be much longer.

Regards,
Brendon.