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High DPI - outlook plugin

Just have a new laptop with a high DPI screen (3200x1800). All regular software renders fine on Win8.1, however the Todoist plugin does not scale. It is very small to read. Is there any setting I can change to improve useability?


All responses

David Trey  staff
Replied on Jan 31, 2014 - 14:31 UTC

Hello Erik,

Thank you for your report, we'll look into it. Please note that our plugin uses Internet Explorer to connect and shares IE's settings so you could try to enlarge IE's default font settings and see if it helps.

Best regards,

Richard Coomber  premium
Replied on Feb 03, 2014 - 15:15 UTC

I agree. I am using Parallels on a Mac Book Pro which has a high res screen. The Todoist side bar comes up fine but the text size is maybe 50% of the text in Outlook making it unusable to my old eyes!

Erik Lenaerts  premium
Replied on Mar 11, 2014 - 08:19 UTC

sorry for the late reply, I had some other more important stuff on my plate.

I added a screenshot https://www.dropbox.com/s/8474qkxlzfv4l0r/todoist.png. Look at the text sizes of 1. IE, 2. My outlook and 3. the todoist plugin.

David Trey  staff
Replied on Mar 11, 2014 - 12:26 UTC

Hello Erik,

Thank you for the screenshot, we'll look into it.

Best regards,

Stephen Lane  premium
Replied on Mar 17, 2014 - 09:46 UTC

I see the same thing in Outlook 2013 on my Surface. I'll try the IE text suggestion.


Brent Shelton  premium
Replied on Aug 29, 2014 - 20:27 UTC

Hello -

I'm moving to a new, high-resolution screen as well and have found that the version downloaded today also results in very small (unusable) task list. Outlook and IE text size is appropriately sized (usable / readable) for the screen resolution.

What is the current work around? What are the specific steps do I need to do to make the size of the font in the Outlook Add-In readable?

I've seen a couple of threads here in support, but did not the definitive work around.

Thank you for great product (soon to be also visible on my high-resolution laptop).


Jeff Foster
Replied on Nov 28, 2014 - 09:45 UTC

Ditto for me on Windows with a high-dpi display.

Danny Shisler  premium
Replied on Jan 29, 2015 - 23:49 UTC

Hi, is there any update on this? It's unusable on a high-res screen.

Richard Coomber  premium
Replied on Feb 01, 2015 - 15:46 UTC

First thing to say is that I have no issues (or very few) now. Second thing is I am struggling to remember what I did. Suffice to say what ever it was has endured through multiple upgrades and even a version change. Note I am running the latest OS8 and Windows Pro 7.

I checked back through my settings and two seem relevant. First I am operating in full screen mode so windows fills the screen. Secondly when on the Retina screen the text size, more specifically 'what you see on the display' is set to 199%. Note that this only shows when your viewing the Retina screen as when I use the HDMI port to a monitor size is set to default. So this not only makes the basic desktop readable it also applies to all programs.

Overall I have to say I am pretty happy. At work I am using three displays. The on board Retina and two 24" displays. One is connected via a HDMI port and the other through a DVI connected to the thunderbolt port. I have windows running the full office suite on the two 24" monitors and Mac apps like todoist and Chrome running on the Retina. I regularly do the three finger swipe changing how I use the screens and rarely if ever do I have issues. The biggest challenge seems to be with windows if the system has booted down for a while. Maybe I will have to come out of windows and reboot back in so it can figure the various screen resolutions out but the underlying Mac OS never crashes.

Ideally Parallels should have some sort out auto configure button for Windows and Retina displays

Hope this helps and if you have any specific questions fire away