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Synchronization problem between Outlook and Gmail


When I transfer an e-mail from Outlook to Todoist as a task, I can see it as a task in the Gmail interface. However, I can not see the contents.
The same problem also occurs the other way around.

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David Trey  staff
Replied on Jan 31, 2014 - 13:15 UTC

Hello Erdem,

The "Add email as task" feature does not copy the content of the message to the task. It creates a local link to the message with its unique ID allowing you to access it through the app you've used to create it so your browser won't understand the link to "Outlook, message ID=5446546".

However, there's another (Premium) feature to add emails as tasks - to send the email to your Todoist project. This will not create a link to the message, but will convert the email into a task note. To access this feature, right-click on a project and choose "Email tasks to this project" from the menu.

For more information, please refer to this post on our blog comparing and explaining both options: https://todoist.com/blog/2013/01/zero-inbox-policy-with-todoist/

Best regards,