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I cannot access my info


I have been a todoist user, premium, for some time. I have lots of tasks, etc. Recently renewed my premium and clicked "Yes"in a separate email for the new format of todoist. Now, I cannot access any of my information Todoist treats me like a new user. I can't find any info on how to address this. How do I get todoist to access my existing info? I did get an email reminder of a task from todoist but when I clicked on it to see it in todoist it said the task could not be found. Yikes! I'm dead if all my stuff is gone.

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Brendon Wadey  staff
Replied on Jan 25, 2014 - 22:06 UTC

Hi Dwight,

You have two accounts. The one you are logged into is free and a new account. Your Premium account, the one with all the information is dwightworden@gmail.com.