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Can't add new task on web version

Hello,
I can't add new task under web version.
The + button and 'q' or 'ctr+q' dosn't work.

All responses

Brendon Wadey  staff
Replied on Jan 22, 2014 - 21:55 UTC

Hi,

Which browser are you using to access Todoist? If you clear the cache for this browser and then log back into Todoist, does it still occur?

Regards,
Brendon.

Wojciech Kapelusz  premium
Replied on Jan 22, 2014 - 21:58 UTC

Chrome and IE11.
I cleared cache and log out and log-in back - still can't add new task :(

Wojciech Kapelusz  premium
Replied on Jan 22, 2014 - 22:00 UTC

I tried also on other computer - still the same problem

Brendon Wadey  staff
Replied on Jan 22, 2014 - 22:00 UTC

Hi,

Do you have any extensions installed for these browsers, if you disable them (not remove) does the issue go away? I can not seem to reproduce this issue.

As a side note, you can add tasks from within each project, there will be a Add Task button at the bottom.

Regards
Brendon.

K
kot
Replied on Jan 22, 2014 - 22:02 UTC

I tried to make new free test account, and under this new account problem doesn't exist...
So it's problem with my account - what can I do?

Wojciech Kapelusz  premium
Replied on Jan 22, 2014 - 22:05 UTC

I tried to make new free test account, and under this new account problem doesn't exist...
So it's problem with my account - what can I do?

Brendon Wadey  staff
Replied on Jan 22, 2014 - 22:52 UTC

Hi There,

That would be a new issue. I will let the developers know about it and see what could be causing this.

Regards,
Brendon.

Brendon Wadey  staff
Replied on Jan 22, 2014 - 23:11 UTC

Hi,

Your old account should be working now. Please sign back in and let me know if it's still an issue.

Thanks,
Brendon.

Wojciech Kapelusz  premium
Replied on Jan 23, 2014 - 07:04 UTC

Hi,

Yep, now everything works good now :)

Thanks for help - support in Todoist is very good!!! :)