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Problem with total completed tasks

For some reason, the total number of completed tasks is not working right again. I got an email stating that the total was 1030, but when I open up the app in the browser is says 990. When I open up the desktop app it says 989. The 1030 is the correct one, I saw that number before logging out on Friday...

I enjoy the app and the total number is motivating for some reason. Anything you could do to address this issue would be greatly appreciated.

Thanks,

Todd

All responses

Brendon Wadey staff
Replied on Jan 20, 2014 - 14:51 UTC

Hi Todd,

The first thing to try is to log out of all locations, then clear the cache for IE (the desktop app uses it) and the cache for your browser, and then log back in.

Do they all appear incorrect still? There is a known issue with the Karma information and we are looking into it right now.

Regards,
Brendon.

Todd
Replied on Jan 20, 2014 - 15:04 UTC

Seems to have solved it for now, will I have to do this every time?

Thanks for your prompt assistance!

Best,
Todd

Brendon Wadey staff
Replied on Jan 20, 2014 - 15:11 UTC

Todd,

No you should not have too, any Karma issues though we are looking into it, and hope to resolve them soon.

Regards,
Brendon.