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Refund Request


I request a refund.

Buyer: Jeff Peters
Order reference: ch_3CAPGM2Y2PvvVK
Date of purchase: December 26, 2013 - 21:54
Total amount: $29 USD


All responses

David Trey  staff
Replied on Jan 19, 2014 - 23:15 UTC

Hello Jeff,

Your payment has now been refunded.

If there was anything in particular that you didn't like about Todoist Premium, we would appreciate if you could let us know - it would help us improve it in the future.

Best regards,

Jeff Peters
Replied on Jan 20, 2014 - 20:13 UTC

I did not like the look and feel of the Mac App or the IOS App. I specifically did not like:
1. When I marked a repeating task as complete, the Mac App replaced the existing task with the next task so that it looked like I had not completed the task. I had to manually resort the list to get the new app where it belonged in date order.
2. I did not like that I had to click on the notes icon to see the note. Other apps show notes below the task so that you could see the task and at least the first line of the note.
3. While you can email tasks to Todoist, I would also like to be able to drag and drop an email into the app to create a new task as you can with the Mac native mail and reminder apps.
4. I did not like that I had to select the menu to expand ToDoist to see the entire window every time I opened the software.
5. Overall, I did not like the look and feel of the app compared to others. I ultimately decided on 2Do after trying multiple Mac/IOS todo apps, including ToDoist.
6. I liked the daily email as a reminder of upcoming tasks.