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Karma Score Bug


The Karma score will not update until I click on that part. It happened every time I log into to-doist. If you don't click on it, it will just show the default 500 instead of actual Karma score.


All responses

Brendon Wadey  staff
Replied on Jan 14, 2014 - 02:32 UTC

HI Federick,

Are you sure you are signing into the same account each time? As there has never been a report of the karma showing the original 500 score.

Does clearing the cache for your browser, logging back in resolve the issue?


双寅 葛
Replied on Jan 14, 2014 - 03:29 UTC

I think it's the same issue reported in another thread - https://todoist.com/Support/showQuestion/8596/. I am having this issue too.


Brendon Wadey  staff
Replied on Jan 14, 2014 - 04:01 UTC


Thank you, yes it could indeed be related to the same issue, though it showing 500 is a new factor.

We are looking into Karma right now though.


Frederick Wu
Replied on Jan 14, 2014 - 17:07 UTC

And one thing I would like to add. Once you have tick tasks in the to-doist, scores won't update until you click on Karma part.

Grzegorz Sawczuk
Replied on Jan 15, 2014 - 09:51 UTC

I've also observe this issue in web version of todoist (Mac OSX 10.9.1, Chrome 31.0.1650.63).

Tim Hoyland  premium
Replied on Jan 18, 2014 - 17:00 UTC

Same issue here with Karma not updating until it's clicked to expand/refresh. Using web version on Chrome.

Nick Masterskich
Replied on Jan 19, 2014 - 19:39 UTC

Same issue on Chrome+Mac OSX

Wyatt Northrup  premium
Replied on Jan 20, 2014 - 15:29 UTC

I have this issue as well. I see it on the windows desktop app and the outlook app the most. My desktop app always reverts back to 1982 when I close the software/reboot my computer until I click on the Karma section.

André Eife
Replied on Jan 22, 2014 - 13:37 UTC

Same issue here using the web app. It always shows 1206 until I click on it.

Sherwood Bishop
Replied on Jan 25, 2014 - 07:07 UTC

Mine is still having the same problems that began just after new years: the karma number reverts to the number on that date until I click on it, the number of completed tasks is also stuck at the early January number, and I occasionally get a -1 karma dock for postponing tasks to different dates, even though I haven't done that.
I only have one Todoist account.
I was using Mac OS 10.8 Mountain Lion. Now I've upgraded to 10.9 Maverick and it made no difference.
I also downloaded the Todoist Next and that made no difference in the symptoms.

Sherwood Bishop
Replied on Jan 26, 2014 - 02:22 UTC

Also, on the Karma Help page, while it says:
Your karma is 9394.

A few inches below it says:
Latest updates
Time ago New karma
7 hours ago 9382 0 0
10 hours ago 9382 +12 0

Karma counts are pretty minor problems. I just thought I'd mention this as a possible clue to your debuggers. In a while, the bottom karma count will catch up with the top one.

Brendon Wadey  staff
Replied on Jan 26, 2014 - 04:51 UTC


Thank you for the information, we are still looking into this issue and its just taking a bit longer then we thought. We hope it won't be much longer.


Nigel  premium
Replied on Jan 27, 2014 - 20:00 UTC

FYI not updating automatically for me either.

Replied on Jan 29, 2014 - 20:31 UTC

I seem to be having a similar issue. The score seems to be stuck. When I click on it and go into the Karma menus, it gives me a different score and temporarily updates the score displayed. However, if I exit and go back in, it reverts to the previous score.

I am using the extension for Chrome.