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Todoist does not start


I am running Todoist on Windows 7. It stopped loading from the taskbar and will not load from Chrome apps either. The only way I can load the app is by a Google search! What happened!!? How do I fix. Help!

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David Trey  staff
Replied on Jan 08, 2014 - 13:27 UTC

Hello Greg,

Please clarify - you type in https://todoist.com into the URL bar, make sure Chrome won't suggest a different URL and then what happens again? Do you see a blank screen, a loading screen, any error messages?

Do you have this URL: https://todoist.com set up in your Chrome app or any other (incl. an old version number)?

Please try to clear Todoist's cache in Chrome's Advanced Settings -> Content Settings > All cookies and site data.

Best regards,