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Premium membership


I to have just paid for a Premium membership and my account has not been updated.

Please advise

All responses

Alisa Orford-Roberts
Replied on Jan 08, 2014 - 06:56 UTC

Actually, my problem is worse. Todoist refuses to open. I've uninstalled and re-installed. It opens once and then it refuses to open again.

Please advise urgently.

Alisa Orford-Roberts
Replied on Jan 08, 2014 - 07:02 UTC

Could I please have a refund. I don't have time to wait for someone to respond. Seems there are quite a few unhappy customers.

PayPal Transaction ID: 3CT842481S0423038

Thank you!

David Trey  staff
Replied on Jan 08, 2014 - 12:34 UTC

Hello Alisa,

Your account is Premium and according to our database has been upgraded automatically upon purchase. Please log out and back into it to see Premium features.

If you do prefer to receive a refund, please confirm and we'll process it right away.

Best regards,