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Windows App - text too small to read

PR

I just installed TD on my Windows 8.1 PC. When I open it to view my tasks, the font size is so small it is difficult to read. I am guessing it is about size 6. Is there a way to make the text larger?? When I use your website or my android phone, the text size is fine.

All responses

David Trey  staff
Replied on Jan 07, 2014 - 16:46 UTC

Hello Paul,

Unfortunately, it's not possible to change the font size in our Windows app. Please tell me - do you happen to have a high DPI screen (high resolution on a fairly small screen)?

If so - we're aware of this issue and will try to adjust our app for high pixel density displays in future updates.


Best regards,
David

PR
Paul Rossetti
Replied on Jan 07, 2014 - 17:01 UTC

Yes, I have a high DPI screen. It is a Lenovo Yoga 2 Pro with a 13.3 inch touch screen with Quad HD+ LED 10-point capacitive multitouch with IPS technology (3200 x 1800).

AA
Aaron Adams  premium
Replied on Jan 08, 2014 - 15:00 UTC

same problem... attached my surface pro 2 to a hd screen and its useless

AA
Aaron Adams  premium
Replied on Jan 08, 2014 - 15:01 UTC

that would actually be a great upsell for premium... love everything else about it!

PR
Paul Rossetti
Replied on Jan 08, 2014 - 15:14 UTC

Making the tool usable should not be a premium feature.

BG
Bo Grimes
Replied on Jan 22, 2014 - 03:30 UTC

I agree. Most web apps or apps that began as one seem to always neglect font control. At least in a browser you can hit ctrl + to zoom if you have to. I used to be a premium member, but let it drop. I decided to check out the new version, but I can't read it well.

Some people actually still use high resolution and even dual high-resolution monitors rather than tapping away on a phone.

Brendon Wadey  staff
Replied on Jan 22, 2014 - 03:33 UTC

Hi,

I myself use three 2560x1440 resolution monitors, and don't have too much issue using Todoist, then again, high resolution on small size is worse. Though we do understand some people don't have great eyesight, or some just enjoy a larger font, so we are considering adding options in the future.

Regards,
Brendon.

BG
Bo Grimes
Replied on Jan 22, 2014 - 03:45 UTC

Sounds good. My thoughts are that user experience is enhanced by the ability to tweak and customize because we're all so different. Which is why I generally stay away for software that doesn't allow the minimum ability to select a single UI option.

I love it when I have an .ini file or a css file or .conf file. Take ZIM, for example. Don't like the header styles? Open styles.conf and change what you want in plain text.

[Tag h1]
foreground=#4e9a06
underline=single
weight=PANGO_WEIGHT_BOLD
scale=1.75

[Tag h2]
foreground=#4e9a06
weight=PANGO_WEIGHT_BOLD
scale=1.52

[Tag h3]
foreground=#4e9a06
style=italic
weight=PANGO_WEIGHT_BOLD
scale=1.32

Take a look at "Storytelling for User Experience:
Crafting Stories for Better Design," and tell your team this story:

Users like to be able to adjust the setting of software to fit their needs.

S
stephen
Replied on Jan 29, 2014 - 15:43 UTC

I just got a lenovo2 yoga and the hires does make Todoist unusable.

LC
Laura Chandler  premium
Replied on Apr 15, 2014 - 16:33 UTC

Another Yoga 2 Pro user here. I'm getting pretty used having to look closely though, it's not the only program where good eye sight is needed! A fix would be appreciated. :D

Oddly enough I ended up here though as I find the text too large in outlook on my desktop. The program is using more space than I would like if the text was smaller.

Morgan Newall
Replied on Sep 13, 2014 - 13:43 UTC

Update on this - I just got a 2880 x 1640 screen 15" laptop and TD is painful to squint at.
It's been 8 months since you guys acknowledged this - what's happening?

Lee Herman  premium
Replied on Sep 22, 2014 - 23:04 UTC

+1 for some mechanism for adjusting font sizes - high density displays are becoming the norm on all devices - even smartphones now have the pixel density of a full size monitor of a couple years ago.

CP
Christoph Philipp
Replied on Oct 01, 2014 - 13:15 UTC

+1

M
Mitch
Replied on Oct 30, 2014 - 04:29 UTC

unacceptably small font. released app as quick solution to windows users, no testing. its not a business priority, been over a year with no fix. back to wunderlist. ill check back in another year to see if there us an update. thanks!

M
Mitch
Replied on Oct 30, 2014 - 04:29 UTC

unacceptably small font. released app as quick solution to windows users, no testing. its not a business priority, been over a year with no fix. back to wunderlist. ill check back in another year to see if there us an update. thanks!

PW
Paul Willingham  premium
Replied on Nov 26, 2014 - 14:14 UTC

+1

Kristen  premium
Replied on Jan 26, 2015 - 21:02 UTC

What is the status here??? I paid for a premium account partly because I saw that a Windows app would be included as part of the Todoist suite. I am going to be traveling internationally for the next year and won't always have access to internet to be able to use a web-based app.

The responses from the Todoist staff regarding this issue are frankly unacceptable. This is not a minor issue, the web app is unusable on my 13" laptop. It's 2015, we shouldn't have to downgrade to a non-HD computer (good luck trying to even find one these days) to use this app.

I have been telling my friends about Todoist and planned to post a positive review about the app on my blog and social media but the fact that this major issue is still ongoing for a year with no update from the staff in a year is not good customer service.

Please provide an update ASAP, Todoist or give me my money back!!!

Brendon Wadey  staff
Replied on Jan 26, 2015 - 21:08 UTC

Hi,

Our status is that we are doing what we can.

We were in the process of updating our windows platform apps to work with higher DPI screens when we had issues with our developer. We have been scrambling since.

We are almost with a new developer and our plan is to do some major improvements including DPI issues for Windows 10.

If you feel this is not acceptable, we do understand that. Please start a new thread about a refund if that is what you want. (though refund policy is still in place).


Regards,
Brendon

AA
Aaron Adams  premium
Replied on Jan 26, 2015 - 21:35 UTC

I travel internationally all the time and even though I don't have access
to internet I have never had a problem.... someone's missing something I
love todoist

ES
Elisabeth Sowerbutts  premium
Replied on Jan 30, 2015 - 09:43 UTC

The Win app is useless for me too - I'm using a 13" HP Ultrabook with the "lower" resolution of 1900px - this is the only app I've had problems with. It's even worse on my external 19" monitor with the same resolution. It's OK on my iPad mini - but annoying not to be able to read the content of notes on my main computer! (-1)

DF
Derek Fernandez  premium
Replied on Mar 19, 2015 - 23:54 UTC

This is over a year old now, and evidently still a problem - (just installed on a Surface Pro 3 and text is too small to be legible) Tried compatibility mode etc, no luck.

Is there another workaround until the app is fixed? A third party zoom app or something?

DF
Derek Fernandez  premium
Replied on Mar 20, 2015 - 00:07 UTC

Ok I found a solution in another thread on the same topic: https://todoist.com/Support/show/38354/

Mitch Capper has written an app which provides the functionality of the windows app, but allows for zoomable text. You can get it from here, there are instructions to install lower on that page.

https://github.com/mitchcapper/wpfdoist

Just installed on a Surface Pro 3, Windows 8.1 and it's working brilliantly.

To all others, I suggest this workaround until Todoist fix their windows up, Mitch's software is direct port of the apps functionality.