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Is data recevery possible?


Could't get my iPhone app to to with my web overview and tried to add a task on the phone to see if sync the other way. Result; all tasks and projects seems lost and only my "test task" survived! Can I recovery all my data ?

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David Trey  staff
Replied on Jan 02, 2014 - 13:15 UTC

Hello Jesper,

Syncing should certainly not cause any data loss at all. Are you certain that you've logged into the same account on both platforms?

The only option to recover data is from the backups that are accessible on a Premium account in Settings -> Backups.

Please try to resync everything again to make sure it's not a caching issue.

Best regards,

Jesper Bruus-Jensen  premium
Replied on Jan 02, 2014 - 13:21 UTC

Please accept my appologies for this thread.

I were logged in with a wrong account!!!

Best regards