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Strips all formatting from emails??


I just upgraded to Premium, being really excited about email tasks into Todoist... only to find it strips the body of the email of all formatting, even line breaks. Is there a way to fix this? If not, this won't be useful to me and I had no idea when I paid for Premium that this was the case. I assumed that, like Evernote and all other task managers I've tried, it would include images and formatting.

All responses

Brendon Wadey  staff
Replied on Dec 24, 2013 - 22:03 UTC

Hi Jennifer,

I would like to see a screenshot of a task created by email from you, just so I can 100% confirm this with you.

We do not include attachments/images when adding emails as tasks but we are hoping to in the future. Now for formatting, are you referring to bold or italics? Then this also does not stay.


Replied on Dec 24, 2013 - 23:20 UTC

Sure, but how do I send you the screenshot? I don't see a way to upload it here (and would prefer not to since it's going to have some mildly personal info.

Replied on Dec 26, 2013 - 15:52 UTC

I would actually just like a refund at this point. If I could have seen how the emails would import, I would not have paid for Premium. I have since found a system that does just what I wanted, for free.

David Trey  staff
Replied on Dec 27, 2013 - 12:46 UTC

Hello Jeniffer,

We're sorry to hear that. To receive a refund, please send us the order reference ID of your payment.

Best regards,