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Why is the Todolist not opening after entering my username & PW?

I put in my user name and password and the todolist does not open. Why? I really need to get into asap. Thank you!

I am on Windows 7 using my laptop.

All responses

David Trey  staff
Replied on Dec 10, 2013 - 20:04 UTC

Hello Nanci,

Please clarify:
- What version of Todoist are you referring to (web, plugins, add-ons, extensions, mail client add-ins, mobile apps, desktop apps)?
- What happens exactly when you enter your email and password? Do you see any error messages, a blank screen etc.?

Best regards,