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Reminder not working?


I have set the time and date for a reminder but nothing comes up.
There is only a small "1" on the icon, is this what it is suppose to be?
is there any sound or notification for the reminder?

All responses

David Trey  staff
Replied on Dec 09, 2013 - 13:06 UTC

Hello Junwei,

According to our database, your account is free and reminders are a Premium-only feature.

If you have another upgraded account, please tell me:
- What reminder type are you trying to use (email, SMS , mobile push notification)?
- What's the exact date and time of the reminder that you've typed into the reminder field?
- Does the "Send a test" option in the Settings -> Reminders work?

Best regards,