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Mulit-Select Issue - timing?

I rely on multi-select a lot as I'm frequently pushing a bunch of tasks to today, or selecting a set of tasks to work on a few days out.

I'm not sure if some sort of change has happened or not, but I noticed about 2 weeks ago issues with multi-select.

What happens is that I multi-select a bunch of tasks, and then by the time I mouse to the top to 'change to today' they are no longer selected.It seems to almost be a timing issue, but I'm doing it pretty quickly. I have also tried continuing to hold down the command key while I mouse to the top, but this doesn't seem to change things. Even being careful, this is happening to me about 25% of the time I multi-select. Any tips?

I'm using Todoist web on a Mac Firefox - mostly.

All responses

Brendon Wadey  staff
Replied on Dec 08, 2013 - 20:15 UTC

Hi Mark,

If you open up Todoist in another browser, does this still occur? Also, which version of Firefox are you running?

Thanks,
Brendon.

Mark Davis  premium
Replied on Dec 10, 2013 - 04:02 UTC

Firefox 25.0.1 mac.

Yes, tried in in Safari - same issue.

David Trey  staff
Replied on Dec 10, 2013 - 12:01 UTC

Hello Mark,

Thank you for your report, we've been able to reproduce this issue and we're looking into it now.

It seems to be sync-related. If you perform one action such as move a task's due date and then start multi-selecting before or after the sync starts, it will deselect everything after it ends.


Best regards,
David

Mark Davis  premium
Replied on Dec 10, 2013 - 15:13 UTC

Huh, I thought I was just clumsy. FYI, if it helps to know this only started in the last few weeks, have no issue before. I'll wait to hear back.

Mark Davis  premium
Replied on Dec 13, 2013 - 16:40 UTC

This is driving me nuts. It just took me about 4 trys to move a set of tasks to 'today.' Any update on this? I have tried watching the sync icon in the top right and not multi-selecting when it's active, but it doesn't seem to help.

David Trey  staff
Replied on Dec 13, 2013 - 18:28 UTC

Mark,

We're very sorry for the inconvenience, it will be fixed soon in the upcoming update.


Best regards,
David

Mark Davis  premium
Replied on Dec 30, 2013 - 19:31 UTC

Hi, is there any update in timing for this fix? About half the time I multi-select I lose the selection before I can change the date. I have been removing due dates so I use as few dates as possible. This is by far the worst problem I had had with ToDoist.

David Trey  staff
Replied on Dec 30, 2013 - 20:00 UTC

Mark,

We're sorry for the inconvenience, we'll publish our next big update soon, most likely in January and it will correct this issue.


Best regards,
David

Mark Davis  premium
Replied on Feb 10, 2014 - 12:51 UTC

Todoist Next is terrific and seems to fixed this completely. No issues at all. You guys are a very strong support team. http://blinkassociates.com/blog/to-do-re-do-2014/