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Why can't I vote on suggestions inside the votebox?

Dear Todoist support team,

do I need to create a support ticket first before being able to click on the voting button? Or is it an issue with the browser I'm using (Chrome Version 31.0.1650.57 + iOSX 10.9)?

Cheers, Gaëlle

All responses

Gaëlle  premium
Replied on Nov 27, 2013 - 10:21 UTC

ok now that I created a ticket here I can vote! Yaaay :)
It would be nice to write a line in the votebox saying that we need first to create a ticket in the support forum to be able to vote. :)

David Trey  staff
Replied on Nov 27, 2013 - 13:22 UTC

Hello Gaëlle,

You don't have to post here in order to vote in the Votebox, but you have to be logged in with your Todoist account. As you've posted now, you also logged in and that's what enabled voting :)

Best regards,

Gaëlle  premium
Replied on Nov 28, 2013 - 11:40 UTC

Hello David, thanks for your reply. I thought I was logged in but maybe I wasn't after all.
Best wishes, Gaëlle