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I purchased a premium account yesterday, but would like to request a refund. Can you help me with that?


I purchased a premium account through my iPhone. How can I request a refund? Thanks!

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David Trey  staff
Replied on Nov 24, 2013 - 22:42 UTC

Hello Paul,

Although we always agree on refunds if the purchase was made within 30 days, we unfortunately can't refund purchases made through our iOS app as Apple doesn't give developers such option.

Nonetheless, you can contact Apple about this and they will most likely agree to refund 70% of the purchase price. Sorry for the inconvenience.

Best regards,