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Gmail extension not opening

Hi. I'm using Google Chrome Browser & have installed the Gmail extension. When I click on the button in Gmail to add to Todoist, I get a popup window that just hangs - it looks like its trying to do something but all it has is Todoist in the top left corner and 3 squares in the top centre that are flickering. Nothing else - it is just stuck on that.

any suggestions?



All responses

David Trey  staff
Replied on Nov 11, 2013 - 15:47 UTC

Hello Phil,

Please tell me:
- Can you usually use Todoist itself on Chrome through https://todoist.com ?
- Does logging out from Todoist through todoist.com on Chrome help?
- Could you please try to install our extension from https://todoist.com/chrome and see if the issue persists there too?

Best regards,