This feature does not seem to function from the desktop. I can attach a file via the web interface and can then retrieve on the windows app. Should it work?
Yes it should work but we are having issues with our desktop app, and have started a complete rewrite to fix these. We are hoping for updates soon.
Please try this version and let me know if it still happens, your version might have updated to this already, If so try clearing the cache for IE.
no luck on this version. It was automatically distributed previously, but i did install the link and cleared the cache...
We're sorry for the inconvenience, this is indeed an issue with our Windows app, we're working on a rewrite already and it should address this issue.