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Windows error report

D

Hi,

just to let you know an error I received when working in outlook with the todoist plugin. I didn't do anything with the plugin functionality at that moment but I got this error report:

Detailed technical information follows:
---
(Inner Exception)
Date and Time: 1-11-2013 7:22:28
Machine Name: E7D89D6799F02E
IP Address: fe80::a0bc:8a82:5f0b:b0f%12
Current User: ERICSSON\ejerkor

Application Domain: DefaultDomain
Assembly Codebase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
Assembly Full Name: System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Assembly Version: 4.0.0.0

Exception Source: System.Windows.Forms
Exception Type: System.UnauthorizedAccessException
Exception Message: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
Exception Target Site: GetHref

---- Stack Trace ----
System.Windows.Forms.IHTMLLocation.GetHref()
System.Windows.Forms.dll: N 00000 (0x0) JIT
System.Windows.Forms.WebBrowser.get_Document()
System.Windows.Forms.dll: N 0035 (0x23) IL
Todoist.WinForms.Controls.IeBrowser.get_IsLive()
System.Windows.Forms.dll: N 0000 (0x0) IL
WindowsTodoist.Services.BrowserServiceBase.ShowItem(myJson As OutlookJson)
System.Windows.Forms.dll: N 0000 (0x0) IL
OutlookTodoist.AddinModule.adxOutlookEvents_ExplorerSelectionChange(sender As Object, explorer As Object)
System.Windows.Forms.dll: N 0026 (0x1A) IL
AddinExpress.MSO.ADXOutlookAppEvents.DoExplorerSelectionChange(explorer As Object)
System.Windows.Forms.dll: N 0008 (0x8) IL



(Outer Exception)
Date and Time: 1-11-2013 7:22:28
Machine Name: E7D89D6799F02E
IP Address: fe80::a0bc:8a82:5f0b:b0f%12
Current User: ERICSSON\ejerkor

Application Domain: DefaultDomain
Assembly Codebase: file:///C:/Program Files (x86)/OutlookTodoist/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=7.2.4055.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 7.2.4055.2005

Exception Source:
Exception Type: AddinExpress.MSO.ADXExternalException
Exception Message: An error has occurred in the code of the add-in.
Exception Target Site: Object reference not set to an instance of an object.

---- Stack Trace ----

All responses

David Trey staff
Replied on Nov 01, 2013 - 07:30

Hello,

Thank you very much for your report, we're aware of certain issues with our Outlook plugin and we're working on a rewrite right now which will address them. Sorry for the inconvenience.


Best regards,
David

JC
Jeffrey Cohen premium
Replied on Nov 01, 2013 - 16:19

Thought it was just me. the sooner the better on the fix. had to disable the plug in too, so not using Todoist actively as before.

JT
Justin Thompson
Replied on Dec 13, 2013 - 11:04

Tried updating to new Todoist version today. "Access is Denied". Uninstalled old version, tried to install new, same error. Tried to install older version (previously installed), now getting the same error. Using the Outlook Add-In but I have outlook closed.

David Trey staff
Replied on Dec 13, 2013 - 12:33

Hello Justin,

Please tell me:
- Are you the administrator on your computer and have you tried to use "Run as Administrator" when installing the plugin?
- What exactly generates this error message? Outlook or the installer of our plugin?


Best regards,
David