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Problem to add attachments on platforms Desktop and Chrome-Browser

Hi supporter

Suddenly am not longer able to add attachments on the platforms Windows and Chrome (used as a Browser).

The dialog box"Drag and Drop files here or select files from your computer" will not be displayed.

Then I checked it on IE and it works!

I've deleted the hole Browser-History and Data in Chrome and i've retested it. but no success!

what do you think about tha curiosity?`

greetz, Heinz

All responses

Heinz Gäggeler  premium
Replied on Oct 31, 2013 - 19:55 UTC

One correction or enhancement to my problem:

Its not working via Chrome-Addon and on desktop app

David Trey  staff
Replied on Oct 31, 2013 - 22:21 UTC

Hello Heinz,

Unfortunately, this feature is not available through the Chrome extension. This is Chrome's limitation it doesn't allow sending local files through extensions.

As for the Windows app - we're sorry for the inconvenience, we're aware of multiple issues the current version has and we're working on a rewrite of it which should be available relatively soon.

For now, please use the attachment feature directly on the web through any browser.

Best regards,