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Can't add task on Mac OS Desktop app

Add task button stopped working today. Looks like other platforms are having the same issue. MacOS 10.8.5. Downloaded again just to see if it helped, it did not. Online version working ok.

All responses

Steve Earley  premium
Replied on Oct 30, 2013 - 14:48 UTC

My Mac OS desktop app is not allowing me to add tasks, MacOS 10.7.5. I did apply a number of software updates this morning which may or may not be related.

Additionally the 'add task' function on the Chrome extension has stopped working on both Mac and Linux.

David Trey  staff
Replied on Oct 30, 2013 - 15:47 UTC

Hello,

Thank you for your report, we're looking into this right now. Sorry for the inconvenience.


Best regards,
David

David Trey  staff
Replied on Oct 30, 2013 - 17:17 UTC

This issue has now been solved. You may need to log out and back in to see the changes, though.


Best regards,
David

JD
Joost de Boer  premium
Replied on May 06, 2015 - 11:48 UTC

Since today, I cannot add new tasks using Mac OS X Yosemite native app, neither using Gmail plugin. No problems with adding tasks using iOS-devices. Can you guys look into this? Thanks!

Roland Smeets  premium
Replied on May 06, 2015 - 11:53 UTC

Unable to add tasks via "+" adding task. Problem exist with the add-in within chrome and firefox. Also via web directly on todoist.com it is not possible to add tasks.

On android no problem.

David Trey  staff
Replied on May 06, 2015 - 11:56 UTC

Hello Joost,

Please tell me, are you using Todoist in Dutch? If so, we're aware of this issue and are looking into it. Sorry for the inconvenience.

If that's not the case, please let us know in what other language are you using our app?


Regards,
David

Roland Smeets  premium
Replied on May 06, 2015 - 11:58 UTC

Add tasks via the add-in for Outlook also doesn't work.

JD
Joost de Boer  premium
Replied on May 06, 2015 - 11:58 UTC

I'm using the Dutch version indeed, how'd you know? ;-) Looking at his name, I think Roland is using the Dutch version as well.

No problem. Any idea when it will be fixed?

Best,
Joost

Roland Smeets  premium
Replied on May 06, 2015 - 12:00 UTC

Yes, I'm also using the Dutch language ;)

David Trey  staff
Replied on May 06, 2015 - 12:04 UTC

Joost,

We're unsure when exactly this will be fixed, but our developers are working on it now so as soon as they're done, we'll publish the changes addressing this issue right-away. Sorry for the inconvenience.


Regards,
David

Galina Skovorodnikova  staff
Replied on May 06, 2015 - 19:29 UTC

Hi,

The issue should be fixed now! Please try to do a refresh. Let us know if you run into any issue.

Regards,
Galina

JD
Joost de Boer  premium
Replied on May 07, 2015 - 05:38 UTC

Hi Galina,

Yes, works again. Many thanks!

Joost