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VAT when book premium subscription?

Hi there!

When I try to book the premium subscription via your website I have to fill in my credit card - so obviously you're using a "standalone" billing system.

When I tap on "Premium" on my Android devices the subscription fee will be billed by Google wallet - and therefore most obviously inlcuding the (german) VAT. But Google does not deliver real invoices...

If I order via your site will I get the invoice showing the VAT? I'm just asking because it's important for my tax stuff ;-)

Thank you very much!

Regards,
Matthias

All responses

Brendon Wadey staff
Replied on Oct 20, 2013 - 19:12

Hi Matthias,

Unfortunately no, we do not offer full invoice at this time. You will receive a receipt to your email, but this is not an invoice as to your request. We are going to consider implementing one in the future.

Thanks,
Brendon.

LL
Lev Lapkis premium
Replied on Dec 16, 2013 - 03:00

Hi I also need VAT invoice, it is agianst EU law that you are not issuing correct invoice. I have payed from my company's paypal and inovice I have there is not enough, it is not VAT invoice.
Could you please send me mannualy this inoice?

David Trey staff
Replied on Dec 16, 2013 - 06:52

Hello Lev,

Unfortunately, as Brendon mentioned, we don't issue invoices right now, but we'll consider offering such service in the future. Sorry for the inconvenience.


Best regards,
David

LL
Lev Lapkis premium
Replied on Dec 17, 2013 - 05:37

Do you understand that not issuing invoice you are braking EU law

alain.desmarets premium
Replied on Jan 22, 2014 - 08:15

I agree with Lev.
Without invoice it's impossible to organize comptability.
If i knew this, I would't buy your product !

S
simon premium
Replied on Mar 07, 2014 - 01:23

I have never heard from a company that the don't do invoicing!?

Invoicing is not optional, European Businesses need an complete invoice for every payment they do. I don't think i need to explain why...

CM
Christian Mund premium
Replied on Mar 17, 2014 - 12:36

Todoist is really great and therefore I'm gladly paying the premium price for it. But as I use it commercially (as most probably the majority of your users) I really need a proper invoice. Had I know before that you don't do this I wouldn't have upgraded.

Also you're violating EU law if you sell to EU citizens without VAT-compliant invoices as it has been stated before.

So for both reasons I really don't understand that it has such a low priority on your todo list Please reconsider.

Best,
Christian

AC
Alexandre Campos premium
Replied on Apr 14, 2014 - 07:33

Same here, I just bought it and yes it was my mistake not looking in the support for the invoice requirement.
I bought the product with the company credit card as such and compiling with EU regulations your company should provide with an invoice with the VAT number of the buyer.
Please get back to me asap with a solution for this issue.

AC
Alexandre Campos premium
Replied on Apr 14, 2014 - 07:40

Hi

I have read the thread but in any case I would like to enquire by email if
I could have a proper invoice with the VAT number of my company.
Here it is the full information that needs to be mentioned in the invoice,
according to EU law.
Company name: KAMAY SPRL
Address: Rue du Progr├Ęs 231-16B, 1030 Schaerbeek, Belgium
VAT: BE0501861568

I would kindly ask for this matter to be resolved as soon as possible.

David Trey staff
Replied on Apr 14, 2014 - 08:48

Hello Alexandre,

We'll start offering invoices in near future, for now such option is not available, unfortunately.


Best regards,
David