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Todoist and Internet Explorer


I installed Todoist to Outlook 2010 and it works just fine. However, it seems that at random times, my Todoist list opens in an Internet Explorer window without my doing anything.

How can I stop this from happening. Thanks.

All responses

Bonnie Dasher-Andersen
Replied on Oct 13, 2013 - 13:16 UTC

More information about my support question:

I think that I'm confused. Can the desktop app open without me doing anything? Perhaps that is the window that I see popping up. That being said, I do know that there are times when MSIE show two windows waiting to be open and when I open them, it is my Todoist lists.

Brendon Wadey  staff
Replied on Oct 13, 2013 - 21:02 UTC

Hi Bonnie,

I think it would be best if you could send brendon@doist.io and david@doist.io a screenshot of the pop-up and your setup.

Our desktop app for Windows should not be opening up any IE windows.


David Trey  staff
Replied on Oct 13, 2013 - 21:07 UTC

Hello Bonnie,

Our Outlook plugin uses IE to connect, but it should not open a separate IE window. Neither should the Windows app. Are you certain that the window opens when you're not doing anything, not pressing any keys at all? If you have our Windows app installed, it will open is you use one of the global shortcuts Ctrl+Alt+T or Ctrl+Alt+A.

Also, what exactly do you see in this new window? Is it completely blank or does it have some content?

Best regards,

Roger Winkles  premium
Replied on Aug 20, 2015 - 00:06 UTC

Is there a version of Internet Explorer where this doesn't work? In my office, we use an older version of IE because of issues with other software. I believe we are on IE8. When we try to use Todoist, it will not work on the Outlook plugin or IE. However, if we install Google Chrome, it will work fine in this browser. We have many controls for the internet at my office, but my I.S. department has completely opened up todoist.com for all users. Unsure what else to do here. Installing Chrome on everyone's computer is hassle because it requires admin privilege and cannot be done in the background.

Clyde Romo  staff
Replied on Aug 20, 2015 - 03:06 UTC

Hi Roger,

We require at least IE9 or higher for Todoist work properly. Can your I.S. department upgrade to the latest version of IE?