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Projects moving around randomly


I've noticed that between Friday the 11th and Sat the 12th, Projects and sub projects that I re-ordered are not where I left them and some of the sub-tasks are randomly located under other master tasks.

I moved items on a laptop on IE then notice the random locations on a mac in Safari

All responses

David Trey  staff
Replied on Oct 13, 2013 - 11:46 UTC

Hello David,

Please tell me:
- Are these tasks also incorrectly ordered on IE?
- Did you reorder them on a date-based view and if so - did they have due times?
- Were you online as you were reordering them and haven't closed the browser instantly after reordering the last item before they got synced?

Best regards,

David DeWees
Replied on Oct 13, 2013 - 16:39 UTC

- Since I noticed this I actually re-ordered them in Safari so I cannot say whether they appeared out of order in IE at the the time when I first moved them around
- I may have been in date based view (as that is my default view) but I currently do not have any tasks with due times
- The IE browser where I did the original shuffling of projects was closed

I'm pretty sure I also accessed my account via iphone and mayb ipad so I'm not sure if the random re-shuffling could have been caused by syncing across 1 or more platforms

I tried to recreate but have not been able to.

I will watch for any patterns the might help uncover a cause if I see this occur again