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Email sender unknown when adding tasks


Hi, I tried adding a task via email using a different email to the one that I use for Todoist logon and I got the message "This email sender is unkown for us and the email was discarded."

What can I do to resolve this?


All responses

Randolph Miller  premium
Replied on Sep 23, 2013 - 08:35 UTC


Have you added the sending email address (or domain) to the list of addresses that will be accepted? (Right-click on the Project, select 'Email tasks to this Project', go the bottom of the list and add either individual email addresses or a 'wild card' address).

Best regards,
Randy Miller

Jose-Miguel Beltran  premium
Replied on Jan 22, 2014 - 21:40 UTC

I'm having the exact same issue, the email address has been add. In fact the same exact error from my registered email address.

Brendon Wadey  staff
Replied on Jan 22, 2014 - 21:58 UTC


We are looking into an issue with sending emails. We hope to find a solution soon.


Jose-Miguel Beltran  premium
Replied on Jan 22, 2014 - 22:02 UTC

Thanks. Looking forward for a fix.