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Email attachments lost when sent to inbox


I know I have brought this up before and have voted for it, but does anyone have a suggested work around?
I open an email that has an attachment, forward it to my inbox, but the attachment does not follow. (still puzzled why this doesn't have more votes)
Leave the original email in my mail program and go back there to find when needed...... messy.
Any suggestions?

All responses

David Trey  staff
Replied on Sep 05, 2013 - 23:05 UTC

Hello Beth,

Unfortunately, there are currently no workarounds to easily send a file to Todoist as an attachment other than saving the attachment on your computer and then uploading it as a task note.

The only alternative option would be to use one of our plugins and instead of sending the task to a project, using the "Add email as task" option through our plugin and this will create a link to the message in your inbox (Outlook, Thunderbird, Postbox or GMail) so you can click on the task and it will bring you to the particular email (and its attachment). Unfortunately, this requires the use of the plugin, except for Gmail.

Best regards,

Stephen Lack
Replied on Feb 26, 2014 - 16:15 UTC

Bummer about this. The ability to send attachments via email should be a simple deal...go look at getitdoneapp.com, sign up for free account, that simple little app lets you do this. I am just migrating from them to todoist, and I assumed todoist would have this. Wow...serious bummer!

Can we get this integrated? Should be simple...parse email, find attachments, store them in your cloud, then provide a link (I'm a developer)...this is how getitdoneapp.com does it. Simple.

The alternative approach you specify is not a good workaround, since it will not work anywhere that you are not using Outlook, or your mail client.

Andrew Smith
Replied on Jul 13, 2014 - 23:28 UTC

Another +1 for this issue from me. Creating tasks through Postbox with the "Add email as task" is effectively useless if it does not copy the body and attachments into the task, because the task becomes useless outside of the Postbox environment.

Stephen Lack
Replied on Jul 14, 2014 - 01:34 UTC

Yeah...this basically makes the whole "create task by email" function virtually useless, I agree. I noted to them that far simpler apps already do this...and as a developer, I can tell you, its very easy to do, not sure why they don't add it.

oleg.tolkachev  premium
Replied on Sep 02, 2014 - 18:20 UTC

+1 for this issue from me

David Trey  staff
Replied on Sep 02, 2014 - 18:27 UTC


Since my reply last year, this feature has been implemented already :-)

Please let me know what file types and sizes are attached in the emails that you send to a Todoist project when they don't arrive? Please note that sometimes the task may arrive in your Inbox and then the note with the attachment may pop up a minute later.


oleg.tolkachev  premium
Replied on Sep 02, 2014 - 18:38 UTC

Actually not only attachments lost. Also email body.
I use Mailwise on my Android. When i send email to Todoist, only email's subject appears in Task. No email body and attachments.

David Trey  staff
Replied on Sep 02, 2014 - 18:42 UTC


Please tell me, are you forwarding any HTML emails? Have you tried sending a test message just with a couple of words, no signatures or special formatting to see if it works?

Also, since you're using Gmail, does the issue persist if you try to send a message directly from Gmail?


oleg.tolkachev  premium
Replied on Sep 02, 2014 - 18:57 UTC

from Gmail it's fine. The issue only with Mailwise

Brendon Wadey  staff
Replied on Sep 02, 2014 - 20:03 UTC


Mailwise may be adding hidden HTML elements into the email and causing this issue. As David, said, if you just type a normal email, just text, nothing else. Does it still happen in mailwise?


oleg.tolkachev  premium
Replied on Sep 03, 2014 - 04:22 UTC

Unfortunatelly, I don't how to send plain text from Mailwise.
thanks for help

Clyde Romo  staff
Replied on Sep 03, 2014 - 07:26 UTC

Hi Oleg,

Try creating a new blank mail using Mailwise. Most email client treats that as plain text only. Then add the text and attachment and then do a test if you're still getting the problem.