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Safari jpeg issue

When I try to open a jpeg file attachment a new table appears but the screen shows half black on one side and half white on the other rather than my jpeg. Other types of document (e.g. .doc files) seem ok - they are downloaded directly to my Downloads folder, where I can open them from my Finder window.

Please can you help ?

Thanks, Craig

All responses

David Trey  staff
Replied on Sep 05, 2013 - 23:01 UTC

Hello Craig,

Please tell me:
- Can you reproduce this issue in any other browser? Does it only happen in Safari?
- Is the file a JPG or a JPEG. Although both should work, knowing the correct extension would be helpful.

Best regards,