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Removing the Premium Upgrade banner


I just renewed to the Premium version, and am still seeing the upgrade banner in the Outlook app. Will this be going away at some point like it did in the past when I have upgraded?


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David Trey  staff
Replied on Sep 04, 2013 - 23:37 UTC

Hello Sean,

When you log out from your account using the Outlook plugin and then log back in, the banner should disappear. Most likely, it's cached in the browser (our Outlook plugin uses IE to connect) and a log out/in will remove it. If not, try to clear IE's cache.

Best regards,