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Outlook ToDoist not loading after uninstall and reinstall

KB

I have been successfully using ToDoist in Outlook 2010 for several months now. Today my To Do List didn''t appear in Outlook as usual. I uninstalled and reinstalled the ToDoIst Outlook plugin, but my to do's are still not showing up in Outlook

I uninstalled Google Chrome from my programs list today because I'm using Internet Explorer. Could it have something to do with that?

Thanks for your help.
Karen

All responses

David Trey staff
Replied on Sep 03, 2013 - 13:18

Hello Karen,

Our plugin always uses IE regardless of what browser you set as default. Please try to install this version and see if it helps: https://d2dq6e731uoz0t.cloudfront.net/27d69392edce0cbd2d7128b9c74d070d/as/OutlookTodoist.Adx.exe

If it won't, try to delete IE's cookies and/or cache. We're working on a new update for our plugin which will address these issues. Sorry for the inconvenience.


Best regards,
David

KB
Karen Boskemper
Replied on Sep 03, 2013 - 15:32

This did not work.

I have been getting the following error message during the downloading process:

Security Alert
The identity of this web site or the integrity of this connection cannot be verified. The name on the security certificate is invalid or does not match the name of the site.

Any other thoughts? Thanks.

P.S. I tried to uninstall/reinstall with both my security software on, and off. I still get the above message.

Karen

Brendon Wadey staff
Replied on Sep 03, 2013 - 16:31

Karen,

Thanks for the information, we are currently working on a major update that should resolve all these types of issues. We are hoping to release this soon.

Sorry for the inconvenience.

Thanks,
Brendon.

CK
Carina Knecht premium
Replied on Oct 02, 2013 - 14:24

Please hurry. I loved using it in outlook....