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Can delete or edit 2 tasks in the "Inbox"

VC

It tells me that "This project is archived. Unarchive it to be able to edit it." How can I get rid of this?

All responses

Brendon Wadey staff
Replied on Sep 02, 2013 - 11:26

Hi Von,

Please clarify, you have tasks in your Inbox Project that cannot be deleted? It says "this project is archived" when you try to do so?

Are you accessing these tasks from the web version, or a mobile device? Are you going directly to the Inbox to do this or searching for a task? This message should only occur if the Project is indeed archived. It's possible you had an Inbox Project before we released our own, and you are searching for these tasks, and in which case can not be edited.

Head to your Archived Projects which you can find underneath your projects "show archived projects" and find the Project in question there.

Thanks,
Brendon.

VC
von clyde romo premium
Replied on Sep 02, 2013 - 12:15

Hi,

I included a screenshot so you can see.

Spec:
- chrome
- windows 7

Please refer to link:

http://www.evernote.com/shard/s264/sh/6786280d-795f-40d0-b472-9c36dc39a4dd/6fc9543f35bafef8f097695a368f16f4

Thanks you

Brendon Wadey staff
Replied on Sep 02, 2013 - 14:21

Von,

What do you see when you right click on the Inbox? Also to confirm, are all those Projects sub-projects?

Does this happen if you open it up in Internet Explorer or any other browser?

Thanks,
Brendon.

VC
von clyde romo premium
Replied on Sep 02, 2013 - 15:08

Please see the link below regarding what happens when you right click the inbox

http://www.evernote.com/shard/s264/sh/05945449-2dac-434c-98b5-151f1b45a6e0/937db4f6c3da2437db177613116d6973

Yes, All those projects are sub-projects.

Yes, it happens when I'm using Internet Explore.

Brendon Wadey staff
Replied on Sep 02, 2013 - 15:22

Von,

What happens if you remove all those sub-projects away from the Inbox, into their own Projects. Are you then able to edit these tasks that are within the Inbox?

Are you able to edit tasks within the sub-projects without issue?

Thanks,
Brendon.

VC
von clyde romo premium
Replied on Sep 02, 2013 - 15:44

No, unfortunately the problem is still there when I do that. All those sub-tasks belong to a different project before and I still had issues then.

Brendon Wadey staff
Replied on Sep 02, 2013 - 15:45

Von,

All those projects belonged to a different project before? Is that projects archived? Are you able to find that project and un-archive it?

Once that is done, does this issue go away?

Thanks,
Brendon.

VC
von clyde romo premium
Replied on Sep 02, 2013 - 16:02

All those projects belonged to a different project before?
YES

Are you able to find that project and un-archive it?
YES

Once that is done, does this issue go away?
NO. The problem of being unable to delete it was there even before I archived that project and transferred all those project (sub-projects) under the "Inbox" project.

I'm afraid this might be corrupted. : (

Brendon Wadey staff
Replied on Sep 02, 2013 - 16:07

Von,

If you create or log into another account, do you still have these types of issues?

I have let the developers know about this and we are looking into it now. I will update if we need anymore information.

Thanks,
Brendon.

VC
von clyde romo premium
Replied on Sep 02, 2013 - 16:49

Hi Brendon,

I tried logging in to different account and it's working fine (work Todoist user account).

It's only for those 2 tasks otherwise Todoist is working great!

Regards,

Clyde

P.S. I tried to search for the an archived project that might contain that but there's too many to go through manually.

Brendon Wadey staff
Replied on Sep 03, 2013 - 13:02

Von,

Please log out and back in again. This issue should now be resolved.

Thanks,
Brendon.

VC
von clyde romo premium
Replied on Sep 03, 2013 - 14:07

Woot2x!!!

Thank you. It's now fixed!

CM
Clark Mechlin premium
Replied on Sep 04, 2013 - 08:39

I would like to get rid of the inbox because it is the default my task go to and its at the top of the list. i don't want to use it with outlook.

Brendon Wadey staff
Replied on Sep 04, 2013 - 10:13

Hi Clark,

Unfortunately, it's not possible to remove the Inbox project, but if you add most of your tasks to a different project, you can enter this project and use the "Add task" link at the bottom which will also allow you to add multiple tasks very quickly.

The idea behind the Inbox is for quick additions that do not have a specific topic yet.

Thanks,
Brendon.