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Karma Update

JM

New to Todoist, how often does kara update? I have been using the tool daily, but the last kara point update was 4 days ago?

All responses

Brendon Wadey  staff
Replied on Aug 31, 2013 - 22:11 UTC

Hi John,

We have varying times of updates, which are intended. It's a complex algorithm that's supposed to make the update times variable and unpredictable.

The amount of points you get depends on what you do, how many times did you complete a task, postpone a task?

Thanks,
Brendon.

SB
Sherwood Bishop
Replied on Aug 31, 2013 - 23:33 UTC

Complex algorithms aside, my Karma generally is updated three to five times per day. I now have over 5000 Karma points and the number of points per update has decreased as my total points have increased, but the number of updates per day doesn't seem to have decreased.

JM
John Milner  premium
Replied on Sep 01, 2013 - 04:34 UTC

I can understand that the updates are variable, but I have been active daily (adding, compleating, using labels, projects, etc) and no updates in 4 days just seems odd to me.

David Trey  staff
Replied on Sep 01, 2013 - 18:22 UTC

Hello John,

I have passed this to the developer and we'll check on our end why your Karma didn't update.


Best regards,
David

David Trey  staff
Replied on Sep 02, 2013 - 10:52 UTC

John,

This issue has been fixed now and your Karma will now update correctly. Sorry for the inconvenience.


Best regards,
David

Henri Adreit  premium
Replied on Mar 02, 2015 - 16:34 UTC

Hello, same problem. Since I've bought the premium version, no update of Karma (56 days ago) but I'm using todoist on a daily basis. Please help. Warm regards.

Galina Skovorodnikova  staff
Replied on Mar 02, 2015 - 16:38 UTC

Hi Henry,

We are really sorry to hear that. Could you please check if you have a vacation mode disabled? Karma icon at the top > Karma settings and goals at the bottom > Vacation mode > Enable Karma, I am not on vacation.

Please let us know how it goes!

Regards,
Galina

Henri Adreit  premium
Replied on Mar 02, 2015 - 16:52 UTC

Hi, unfortunately it was the case (holydays mode). I think it was when upgrading ... Is there any way to recover my points?

Galina Skovorodnikova  staff
Replied on Mar 02, 2015 - 16:57 UTC

Hi Henry,

Oh, sorry about that. Unfortunately, it is currently not possible to reset the streaks for the period of vacation. We will consider adding such option in the future.

I hope you will have even more motivation now to achieve your Karma goals.

I am sincerely sorry about that!

Regards,
Galina