Indenting new emailed tasks
Here is my scenario ... (I admit up front - I'm probably missing something here but can't figure this one out ...)
I have a TASK set in Todoist ... Then, I have an EMAIL come in and I want to attach that continued conversation to the already created task. I forward EMAIL it to that PROJECT. I now have two items - the master task and the new one to attach (indent). Let's call the keyword in each of these "hall" ... When I filter to hall ... both come up.. BUT, I can't do anything with the newer entry. There are no indention arrows and the keyboard shortcut doesn't work. I also can't GRAB AND MOVE it up in the column. What am I missing here??
I have numerous other conversations that are based on one topical task and need to create an ongoing timeline to keep them together. I'm betting you can do it here but I'm running a blank on how!
THANKS for your help!