+ Add Question

Deletion

C

Want delete my account, but im logget via Google Account, and Todoist dont accept my password at deletion screen. What can i do?

All responses

David Trey  staff
Replied on Aug 12, 2013 - 13:58 UTC

Hello,

Please go to Settings -> Account and before you click on the link at the bottom, use the "Edit" link to set a password for your Todoist account which you can then use to confirm the deletion.


Best regards,
David

KK
Kevin Kolman
Replied on Aug 03, 2015 - 02:01 UTC

I want to remove my Todoist account, but when I try to open todoist.com, I only get a stalled page with Todoist logo and message that 'Todoist is unable to sync at the moment'.

Please let me know how to completely remove Todoist from my computer and phone.

Many thanks,

KK

Clyde Romo  staff
Replied on Aug 03, 2015 - 03:56 UTC

Hi Kevin,

Can you please try using a different browser? Do you get the same problem still?


Regards,
Clyde

KK
Kevin Kolman
Replied on Aug 03, 2015 - 16:56 UTC

Hello Clyde,

Thank you for your reply.

I have tried with Firefox and Chrome. Both are showing the same message and blank page.

Is there any chance my account can be deleted on your side with my written consent?

With regards,

KK

Galina Skovorodnikova  staff
Replied on Aug 03, 2015 - 17:01 UTC

Hi Kevin,

I will now ask our developers if they can do that.

Regards,
Galina

Galina Skovorodnikova  staff
Replied on Aug 04, 2015 - 14:32 UTC

Hi Kevin,

Just want to let you know that we have deleted your account based on your request (+1)

Regards,
Galina

KK
Kevin Kolman
Replied on Aug 04, 2015 - 14:41 UTC

Hello Galina,

Most appreciated, thank you.