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After registered I don't see premium features


Hi There,

I have got Premium Upgrade Receipt but when I am logged in I don't see the features.


All responses

David Trey  staff
Replied on Aug 02, 2013 - 11:37 UTC

Hello Saar,

Please try to log out and back into your account and if this won't help - log out, then clear your browser's cache and then log back in.

Best regards,

Frank Wible
Replied on Aug 02, 2013 - 15:06 UTC

Yeah, same issue here. Makes me a little nervous when this happens. I logged out on all devices (including iPhone) and logged back in. Cleared Cache....still nothing. Not sure how long I should wait.

David Trey  staff
Replied on Aug 02, 2013 - 15:14 UTC

Hello Frank,

According to our database, your account is Premium. Please make sure that you;re logging into the same account that you've upgraded using the same method (either Google Login or manual login) and please try to log out and back in again. Sorry for the inconvenience.

Best regards,