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iPhone App Not Syncing


On my way out door and wanted to sync while in Wifi. It's not syncing at all - it says it is and I did it several times, but the results show that it's not even close to updated. Just wanted to let you know as I just discovered it and have not seen this behavior before. Using the brand new app on iPhone 5. Thanks, David!

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David Trey  staff
Replied on Aug 01, 2013 - 22:41 UTC


Unfortunately I can't reproduce this issue, but please tell me:
- Are you using iOS 6 or 7?
- How are you syncing? You pull down your task list (in what view?) and what does it say - do you see "syncing" and then "last synced: now" or does it say anything else?
- Does it fail to sync changes made earlier on the web or changes made on the phone that can't be pushed to the server?

Best regards,