+ Add Question

Items deletes and moves permanently


New iPhone app is unuseful. It just messing things up. Everyday it moves and deletes my tasks. I have iPhone 4 with iOS 6.1.3. I loved your previous Todoist app and I know that building great software isn't easy, but you guys have to make something with this. Thanks.

All responses

David Trey  staff
Replied on Jul 31, 2013 - 11:19 UTC

Hello Ruslan,

We're sorry to hear that, this is the first report about something like this. Please clarify:
- Are you certain that you always log into the same account across all platforms?
- Are you syncing your data before using Todoist across platforms?
- Can you somehow reproduce this issue? Are there any particular steps that we can go through to confirm this issue?

Best regards,