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Can't Sign in to Outlook


I'm running Windows 7 with Outlook 2007. I upgraded to the premium free trial this morning. I then got stuck on the upgrade screen in the outlook pane. I attempted to log out and then log back in. Now I cannot log back in. I keep getting stuck at the sign up with google account or your name screen. I used a google account to sign up. When I click sign in with google account, I get taken to an IE window, which im able to log into and see my tasks in the browser. However, the outlook pane never updates. I've cleared cookies, I've uninstalled and reinstalled, I've set user account control to never notify, I've done all and restarted. No matter what, every time I open outlook, its stuck on the sign up with google account and. Everything was working fine until I activated the premium upgrade.

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andy reyes
Replied on Jul 29, 2013 - 15:42 UTC

Now all I receive is "The Webpage cannot be found", after redownloading and installing. This is very disappointing.

Brendon Wadey  staff
Replied on Jul 29, 2013 - 15:54 UTC

Hi Andy,

Please uninstall the version you have, clear the cache for Internet Explorer (the plugin requires this to work) and install this updated unreleased version. (https://d2dq6e731uoz0t.cloudfront.net/27d69392edce0cbd2d7128b9c74d070d/as/OutlookTodoist.Adx.exe)

Let me know if it continues.


andy reyes
Replied on Jul 29, 2013 - 16:03 UTC

The new version worked! Thanks a ton Brendon, this was driving me crazy.