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Please cancel my premium service. Thank you.

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Brendon Wadey  staff
Replied on Jul 09, 2013 - 03:52 UTC

Hi Donald,

For us to provide you with a refund we need the transaction ID you received in email when you made the purchase.

We would also appreciate the reasoning behind you wanting to leave, so we can improve in the future. :)


Donald Lett
Replied on Jul 09, 2013 - 10:40 UTC

Hi Brendon,

I don't want a refund. My subscription will be due for renewal soon. So, I just want to make sure it does not auto-renew.

I am an avid iPad user and no app for the iPad is a deal breaker for me. I have been using Wunderlist and 2Do for the last three months.

David Trey  staff
Replied on Jul 09, 2013 - 10:58 UTC

Hello Donald,

Our iPad app is currently in very late beta stage and will be available very soon on the store (once it's approved), we hope you'll give it a try.

As for cancelling your subscription. If you've used PayPal to sign up for it, you must cancel it directly on your PayPal account. You can use this link: https://www.paypal.com/cgi-bin/webscr?cmd=_subscr-find&alias=amix@amix.dk to quickly find any Todoist-related subscriptions on PayPal.

Best regards,