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Where'd my tasks go?


Okay, my premium upgrade showed up but now the tasks that I had under each project before I upgraded have disappeared!

Actually, there's a grayed-out number representing the task next to the project name, but when I click on the project I get the message "this project has no tasks, do you want to add one?" or something like that.

Where are my tasks? I spent a lot of time putting those in there and upgrading to premium shouldn't have killed them!

All responses

David Trey  staff
Replied on Jul 07, 2013 - 18:33 UTC

Hello Lynda,

Please hit Ctrl+F5 to force-reload the page and your tasks should appear. Also, please clear your browser's cache to make sure that the upgraded version of your account correctly loads to your browser.

I can assure you that we have multiple mechanisms preventing any data loss so this issue is most likely a visual glitch, we'll look into it.

Best regards,