OutlookTodoistADX only shows help page
OutlookTodoistADX only shows a help page.
I can't log in, log out or view my projects. Only appears a -help page about the use of labels-.
If I try to add a task, previously selecting a email and after pressing "Add Todoist" ribbon button or selecting "Add Todoist" option in context menu, nothing happens. -Label about help page- remains without any changes.
How can I show login page, restart add-in or simply -exit- current help page?
Please uninstall the plugin and install this version: https://d2dq6e731uoz0t.cloudfront.net/a0bd7edc06eb7c101535d87a0e4d736f/as/OutlookTodoist.Adx.RC.exe and let me know if the issue persists. If it does, try to clear Internet Explorer's cookies.
I can't solve my problem neither with new version of add-in nor cleaning Internet Explorer's cookies.
Outllook 2010, Windows 8.
Please send a screenshot of this issue to firstname.lastname@example.org
If you see any buttons of our app within the pane, please use the logout or resync buttons at the bottom. If not, right-click and try to reload the page.
Also, please try to access Todoist through IE and log out through IE, you should then also be logged out through the plugin and see the login page.
I'll send an screenshoot soon.
I logged out via Internet Explorer. Now, Outlook Todoist only shows its logo and progress bar (3 small squares blinking at botton of logo).
Could you please confirm for me if you have Compatibility Mode enabled in IE? It's normally a small button beside refresh in the address bar. If you do have it enabled, please try disabling it and let us know if the issue persists.
Compatibility Mode was disabled.
If you are still having issues please try the following steps.
1. Close Outlook
2. Un-install Outlook Plugin
3. Clear IE Cache
4. Reboot System
5. Install Plugin
6. Start Outlook, if it still continues (help page) try clicking on a link on the help page which might bring you to the web version of Todoist at the very least.
Also, please re-install .NET Framework 4 : http://www.microsoft.com/en-ca/download/details.aspx?id=17851