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Unable to upload PNG file

RM

I've not had problems uploading files to Task Notes before, but when trying to upload a 3MB PNG file via the web app (v110), I received the message "The page at https://todoist.com says: An unknown error happened. Please try again later. We're sorry for the trouble."

Just thought you'd like to know ...

Please do not hesitate to contact me if you should have any questions.


Best regards,
Randy Miller

All responses

David Trey  staff
Replied on May 13, 2013 - 11:47 UTC

Hello Randy,

Thank you very much for your report, I've been able to reproduce this issue and I've passed it to the developers.


Best regards,
David

RM
Randolph Miller  premium
Replied on May 23, 2013 - 11:49 UTC

David,

Any idea on when this issue may be addressed?

I tried again this morning to upload a PNG file to a note and was greeted with the same message.


Best regards,
Randy Miller

David Trey  staff
Replied on May 23, 2013 - 11:55 UTC

Randy,

Sorry for the delay, we're working on it and I will notify you when it's fixed.


Best regards,
David

David Trey  staff
Replied on May 23, 2013 - 17:31 UTC

Randy,

This issue should be fixed now.


Best regards,
David

RM
Randolph Miller  premium
Replied on May 23, 2013 - 19:07 UTC

David,

Confirmed; just uploaded 3MB png!

Man, you guys are FAST! :)

Merci beaucoup!
Vielen Dank!
Grazie!
Thank you!


Best regards,
Randy Miller