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e-mail reminders but nothing in "reminder" for task


I have one task that I get an e-mail reminder for every day. It does have a "clock" on it, but when I go into the reminders for that task, there is nothing there I can delete.

Do I need to delete the task and re-enter, or is there something else going on here.

Thanks, John

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David Trey  staff
Replied on May 09, 2013 - 15:04 UTC

Hello John,

Please make sure that you're getting the reminder for this particular task and not for another task that may have the same name, but be in a different project.

If you only have one task with this name, if it is a recurring task, it may have a "30 minutes before" reminder set to it, but please tell me - if you get the email, do you check the task within these 30 minutes after you've received the reminder? The next reminder may not be listed until after you check the task off.

You could indeed try to delete this task and re-add it and see if the issue persists.

Best regards,